Customer: "My disk ran out of space when trying to save my Word document, so I changed it from double spaced to single spaced and it still wouldn't fit!"
Tech Support: "Have you made backups of your software and data?"
Customer: "I didn't know it had a reverse."
Customer: "All my files I saved last week to my C: drive are missing!"
Tech Support: "Do you remember what directory you first saved them in?"
Customer: "No, I don't. I just know it was on my C: drive."
Tech Support: "Ok, I'll walk you through how to find the files."
Customer: "I wouldn't think I would be losing files on this computer. Gee, I just had the hard drive replaced in it yesterday."
Customer: "Do I need a computer to use your software?"
Tech Support: "Ok, I can help you install the software. Would you like me to do that?"
Customer: "Yes."
Tech Support: "All right, can you insert the disk in the disk drive please?"
Customer: "How?"
Tech Support: "Place the disk in the opening at the front of the computer."
Customer: "Will I have to have my computer delivered before we can do this?"
Tech Support: "Um yes, that might be an idea."
Tech Support: "Ok, in the bottom left hand side of the screen, can you see the 'OK' button displayed?"
Customer: "Wow. How can you see my screen from there?"
7 comments:
These people have whachamacallit type of minds?
Sadly, there was a time when I was just as computer illerate. Still need help on a lot of stuff.
Snicker.Now I don't feel so badly about being "technologically challenged"!
Abe: Apparently you don't want comments on the Brookville Essays? Since that was your latest entry I tried to comment and couldn't.
Patti: I'm still very computer illiterate. But I keep plugging away.
Clytie, I think most of us are in the same boat when it comes to computers. Of course the Grandkids are whiz kids with computers compared to Abe and me. LOL
I love the retirement quote and have a friend who could have written it.
I wouldn't want to be a computer tech. :O(
The trouble is that by the time I have mastered one computer and most of its programs, I am already years behind the new technology. I'm NEVER going to use Facebook and Twitter. Who on earth would really want to know all that stuff about me -- deadly dull! I can't stand useless chit-chat at gatherings.
Boy, what air heads, some people don't put their thinking caps on right.
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